Genting Cookies Policy

At Genting Casino, we use cookies and similar technologies to make our website work properly, to keep your account secure, and to give you a smoother gaming experience. This Cookies Policy explains what cookies are, how we use them across Genting Casino.com, and how you can manage your preferences when you play at Genting Casino.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our platform. We at Genting use cookies alongside other technologies such as pixels, tags, and local storage to support the services we provide, including our desktop site, mobile browser version, and our iOS and Android apps.

Why We Use Cookies

Our Genting Casino platform relies on cookies for several essential reasons. We use them to keep you securely logged in during your session, remember your account currency and language settings, and ensure that features like our live chat and Help Centre function correctly. Here at Genting, we provide a reliable gaming environment, and cookies are a key part of making that possible across slots, live casino games, and table games such as blackjack and roulette.

• We use cookies to authenticate your account when you use Genting login credentials
• We remember your deposit method preferences, such as Visa, PayPal, Trustly, or Skrill
• We track gameplay activity to calculate Members Points and loyalty status
• We use cookies to deliver relevant Genting bonus offers and promotions
• We analyse site performance to improve load times across our 8,000+ games library

Essential Cookies

These cookies are strictly necessary for our website and Genting Casino app to operate. Without them, you would not be able to log in, place wagers, or complete deposits and withdrawals. We cannot disable these cookies, as they are fundamental to delivering our services, including verifying your identity under our licence from the UK Gambling Commission.

Performance and Analytics Cookies

Our Genting Casino team uses analytics cookies to understand how visitors use our site, which pages are most popular, and where improvements are needed. This helps us refine everything from our slots catalogue to our live dealer offerings, including Genting Live tables streamed from our land-based casinos.

Functionality Cookies

We at Genting Casino use functionality cookies to remember choices you make, such as your preferred currency among GBP, EUR, USD, and others, or your settings within My Levels and the Members' Club programme. These cookies make your return visits more convenient and personalised.

Advertising and Targeting Cookies

Our Genting platform may use targeting cookies to present advertising that is more relevant to you, both on our site and on third-party platforms. These cookies help us measure the effectiveness of campaigns related to our genting bonus code offers, Welcome Bonus promotions, and seasonal campaigns like Moon Festival or Autumn Fortune.

Cookies Used by Third Parties

Some cookies on our website are placed by trusted third parties, including payment processors, game providers such as Pragmatic Play, NetEnt, and Evolution, and analytics partners. We do not control these third-party cookies directly, but we require our partners to handle data responsibly and in line with applicable regulations. If you access Genting Casino through an affiliate link, a tracking cookie may also be set to attribute your registration correctly.

How Long Cookies Last

We use both session cookies, which are deleted once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them manually. Persistent cookies help us recognise returning players, streamline the genting login process, and maintain your preferred settings between visits.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of our site, such as staying logged in or completing deposits. We recommend reviewing your browser's help section for specific instructions on how to adjust cookie settings.

• You can delete existing cookies stored on your device
• You can set your browser to block cookies before they are placed
• You can choose to receive a notification when a cookie is set
• You can use private or incognito browsing modes to limit cookie storage

Please note that disabling essential cookies may prevent you from accessing certain areas of our platform, including account verification, deposits, and withdrawals via methods such as Trustly, Payz, or Apple Pay.

Cookies and Mobile Applications

If you use our Genting app on iOS or Android, similar technologies to cookies, such as device identifiers and local storage, may be used to support login, remember your settings, and deliver a consistent experience across devices. We at Genting Casino apply the same care to data collected through our app as we do through our desktop and mobile browser site.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of Genting Casino after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies or wish to learn more about our data practices, please contact our support team via live chat after logging in, or email us at contact@Genting Casino.com. For data protection enquiries specifically, you can reach our dedicated team at dpo@Genting Casino.com. We are committed to being transparent about how we collect and use information across our services.